Prescriptions

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Prescriptions

Repeat Prescriptions

Please give 48 hours notice to allow us time to process your request. 

If there is an item that you are requesting which is not showing on your repeat medication slip, please speak to a member of the dispensary team who will assist you further.

When we are open we will endeavour to meet any same day requests, the dispensers will inform you when the items will be ready.

We dispense to most of our patients, and therefore they can obtain their acute prescription immediately after seeing the doctor/nurse.  Dispensary is open during normal consulting hours. 

By telephone

To order your repeat medication please call the below ordering lines

  •    Montgomery Repeat Prescription Ordering Line - 01686 669036
  •    Ladywell Repeat Prescription Ordering Line - 01686 669029

In Person

Prescription requests can be handed in by person. If we are closed there is a letter box available to post your request.

By Post

Posting your repeat prescriptions to the surgery is acceptable. There is a dedicated repeat prescription ordering postbox in the entrance lobby.

Online

To access the ordering system online you will need to have an account with The Surgery App or NHS Wales App. You will find details of these on our website.

Questions about your prescription

If you have questions about your medicine, your local pharmacists can answer these. They can also answer questions on medicines you can buy without a prescription.

The NHS website has information on how your medicine works, how and when to take it, possible side effects and answers to your common questions.

 

Medication reviews

If you have a repeat prescription, we may ask you to come in for a regular review. We will be in touch when you need to come in for a review.

What to do with old medicines

Take it to the pharmacy you got it from. Do not put it in your household bin or flush it down the toilet.

About pharmacists

As qualified healthcare professionals, pharmacists can offer advice on minor illnesses such as:

  • coughs
  • colds
  • sore throats
  • tummy trouble
  • aches and pains

They can also advise on medicine that you can buy without a prescription.

Many pharmacies are open until late and at weekends. You do not need an appointment.

Most pharmacies have a private consultation room where you can discuss issues with pharmacy staff without being overheard.

Reclaiming Prescription Charges

Important Information if you have been charged for a medication prescription

 Have you been to an English hospital and been charged for your prescription?

If you live in Wales and have had a prescription for medication at an English hospital,you can be reimbursed for this. All you need to do is obtain a receipt from the dispensing chemist/hospital and submit with a covering letter asking for reimbursement to: Payments Department, Contractor Services, Cwmbran House, Mamhilad Park Estate, Mamhilad, Pontypool NP4 OXS.

If you have any queries, contact Medicines Management Department, Bronllys Hospital, Bronllys, Powys LD3 0LS

Phone 01874 712641
Email: 
info.medicinesmanagement.powys@wales.nhs.uk

 

Gwybodaeth Bwysig os codwyd tâl arnoch am bresgripsiwn moddion

Ydych chi wedi bod mewn ysbyty yn Lloegr ac wedi gorfod talu am eich presgripsiwn?

Os ydych chi’n byw yng Nghymru ac wedi bod â phresgripsiwn ar gyfer moddion mewn ysbyty yn Lloegr, gallwch gael eich ad-dalu am hyn. Y cyfan sydd angen ei wneud yw cael derbynneb oddi wrth y fferyllfa /yr ysbyty sy’n rhoi’r moddion a’i anfon, ynghyd â llythyr eglurhaol yn gofyn am ad-daliad i’r: Adran Daliadau, Gwasanaethau Contractwyr, Tŷ Cwmbrân, Stad Parc Mamhilad, Pontypŵl NP4 OXS.

Os oes gennych ymholiad i’w wneud, cysylltwch â’r Adran Rheoli Moddion /Medicines Management Department, Ysbyty Bronllys, Bronllys, Powys LD3 0LS

Fôn: 01874 712641
E-bost: info.medicinesmanagement.powys@wales.nhs.uk

Christmas

Christmas is fast approaching!
 
Please find our medication ordering dates. 
 
Christmas is a very busy time for everybody, please allow our dispensary team 48 hours to get your medication ready for collection.
 
If you would like to be put on to our automatic prescription ordering system, please ask at the dispensary hatch
 
If you are going away over the Christmas period and need extra supplies of medication, please allow the dispensary one weeks notice to get the medication ordered in and ready for collection.
 
All automatic prescriptions due over the Christmas period will be ready for collection in time for Christmas Day.