NHS 111 Wales is a health advice and information service available 24 hours a day, every day.

For patient safety, all calls are recorded. Calls from landlines and mobiles cost 2p per minute, this will be in addition to the telephone providers access charge.

You can call 111 if you are feeling ill and are unsure what to do, or for health information on a wide range of conditions, treatments, and local health services. 

NHS 111 Wales

Contact NHS Wales 111

If tooth or gum pain develops, contact your own dentist as they can provide emergency treatment.

If you do not see a dentist on a regular basis or you develop a problem outside of normal working hours, ring 111 where you will be triaged over the phone by a dental nurse who will advise you on the best course of treatment and if necessary they will help you make an appointment with your nearest emergency dentist. 

If you receive urgent dental treatment there will be a charge unless you are exempt from paying NHS charges. If you do not have to pay for treatment, you will be asked to provide evidence of this when you attend the appointment.

Toothache on its own (for example, toothache with no other accompanying symptoms or signs) is not a dental emergency.  Patients with toothache should not attend an Emergency Department. The following are classed as emergency:

• Bleeding from recent surgical site that will not stop, for example after tooth extraction
• Increased swelling that is causing difficulty with breathing and/or swallowing
• Damage to teeth or jaws as a result of an accident