Survey
Your NHS Wales Experience Survey 2025
 
  • We would be grateful if you could complete the survey so that we can understand your views and experiences. We will ask you questions about your latest NHS experience
  •  The questions mostly have 4 options and you are asked to tick the answer which best describes how you feel. Some of the questions have ‘not applicable‘, please tick this if the question is not relevant to your experience.
  •  We do not need to know your personal details but have asked some general questions at the end about who you are. This is so we can make sure we are asking all groups of people about their experience.
 
Please click the below link to complete our survey:
 
Thank you for taking the time to complete the survey.
Dr Griffiths and Partners.

Your NHS Wales Experience Survey 2025
 

We would be grateful if you could complete the survey so that we can understand your views and experiences. We will ask you questions about your latest NHS experience

  • The questions mostly have 4 options and you are asked to tick the answer which best describes how you feel. Some of the questions have ‘not applicable‘, please tick this if the question is not relevant to your experience.
  • We do not need to know your personal details but have asked some general questions at the end about who you are. This is so we can make sure we are asking all groups of people about their experience.
  • Please click the below link to complete our survey:
 
Thank you for taking the time to complete the survey.
Dr Griffiths and Partners.

flu

Flu Clinics are now available 
 
Our Saturday clinic is now fully booked.
 
We are still in the process of inviting all patients eligible, if we haven't got to you yet and you are eligible for the flu vaccine, please call the surgery to get yourself booked in.
  • Our clinics are available to book for eligible patients from Wednesday 1st October 2025 at both surgeries.
  • We are holding a flu clinic on Saturday 4th October 2025, but spaces are very limited and will be on a first-come basis.
  • Text messages with self-booking links are being sent out to eligible patients and will be sent to patients that have a valid mobile number listed on their record.
  • Those who don’t have a valid mobile phone number on their record, or have declined to receive text messages, will receive either a letter and/or phone call from the practice in due course.
  • If you are calling the practice to book your flu appointment, please call us after midday if possible as our phone lines are busiest in the morning.
  • If you already have a pre-booked routine appointment from 01/10/2025 onwards a flu vaccination can be administered in the same appointment if you are eligible.

sms

Patients can cancel appointments they no longer need by clicking the CANCEL link included in their SMS appointment reminder.

This feature helps reduce the number of missed appointments (DNAs) and allows us to make better use of available time slots—improving access for all patients.

We are grateful to everyone already using this facility, as it’s helping to increase appointment availability across all clinicians.

You can cancel your appointment in several ways:

📱 Via the NHS Wales App
☎️ Call the cancellation line on 01686 669 019
💻 Use our online cancellation form:
https://montgomerymedicalpractice.nhs.wales/cancel-appointment-form
📲 Reply CANCEL to your appointment reminder text message

If you haven’t yet signed up to receive SMS notifications, you can register here:
https://montgomerymedicalpractice.nhs.wales/forms/45

Please note: While this SMS service is designed to improve convenience, it should not be solely relied upon. Attending or cancelling appointments remains your responsibility.

Messages are sent via a secure NHS service, but as they are delivered over public networks to personal devices, no identifiable patient information or test details will ever be included.

Please remember to keep your contact details up to date:
https://montgomerymedicalpractice.nhs.wales/update-your-contact-details

Page last reviewed: 18 September 2025
Page created: 14 December 2023